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Consultant to recommend improvements in HR processes in recruiting and managing external consultants

Location: Bangkok, Thailand
Last Date: September 7, 2011
Email:  (Reference:

Consultant to recommend improvements in HR processes in recruiting and managing external consultants

Nature of Consultancy: The East Asia Pacific Regional Office (EAPRO) of UNICEF seeks to strengthen support provided to UNICEF programme staff in human resource related issues associated with hiring and managing consultants to assist in the delivery of results for children. This includes optimal identification, screening, and recruitment practices, as well as basic sound human resource management practices. The consultant engaged for this purpose will be tasked with information gathering, tool development, and presentation of results in a format useful to UNICEF staff.

Assignment Background: UNICEF relies extensively on consultants towards the achievement of organizational, sectoral, and individual goals and objectives. Yet staff frequently cite a less than optimal HR process associated with consultancies, which can then impact on the quality of products they receive. Inputs into ineffective consulting arrangements are varied and result from inexperience on the part of UNICEF staff in managing consultants, including how to maximize the talent pool, inappropriate selection, lack of clarity into how to develop clear and results-oriented deliverables, ineffective monitoring of the work of the consultant, and underdeveloped communication skills when consultants are not performing up to par.

This issue acquires strategic importance for UNICEF because of the volume of work that is taken on by consultants. Addressing this problem provides an important opportunity to improve a key and growing component of routine business working process for UNICEF.

Purpose: The ultimate goal for this Consultancy is to improve the short-term consultancy process that currently exists between UNICEF and the short-term consultants they engage so that results for women and children can be more effectively achieved, and UNICEF staff and the consultants they engage are more satisfied with the working arrangements in which they find themselves.

Work Assignments:
1. Review of existing systems in place for managing consultants at UNICEF (identification, recruitment, management, evaluation).
2. Review and come up with a proposal on effective mechanisms to use for expansion of the talent pool of consultants available to UNICEF staff (e.g. rosters, websites, listservs).
3. Updating of draft guidance document on recruiting and managing consultants.
4. Propose a mechanism for the improved use of evaluation results obtained post consultancies.

Estimated Duration of Contract: 40 working days between September 2011 and February 2012.

Qualifications or Specialized Knowledge/Experience Required:
- 5 years’ professional experience in human resource and/or development-related work with a minimum 3 years of consultancy experience in either area preferred.
- Excellent English language skills (oral and written)
- Strong computer-related skills, including with Microsoft applications such as Excel and/or Microsoft Access
- Strong data collection skills (interviewing, survey design, online-based research)

Interested candidates are requested to provide CV, profile, professional fee in USD and availability by 7th September 2011 to with copy to


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