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Human Resources Support

Handicap International
Location: Kenya
Last Date: September 10, 2011
Email: (Reference:

We are searching for : a Logistician Capital.

COUNTRY : Kenya.
CITY : Nairobi.
Starting date: ASAP.
Closing date for application : 10/09/2011.
Lenght of the assignment : 2 months, with possibility of extension.
Advertisement reference : SURMANE/Firstname/HRSupport/KENYA.

Handicap International is an independent and impartial international aid organisation working in situations of poverty and exclusion, conflict and disaster. Working alongside persons with disabilities and other vulnerable groups, our action and testimony are focused on responding to their essential needs, improving their living conditions and promoting respect for their dignity and their fundamental rights.
Handicap International is a not-for-profit organisation with no religious or political affiliation. It operates as a federation made up of a network of associations that provide it with human and financial resources, manage its projects and implement its actions and social mission.
For more details on the association:

Through its Emergency Response Department (ERD), created in 2006 after the merge with Atlas Logistique, the organization is committed to:
Provide an adequate response to major natural disaster and conflict situations, anywhere in the world as much as possible within 72 hours;
Provide assistance to vulnerable groups (refugees, IDPs, persons with injuries, elders, children, etc.) affected by a crisis and maximize the number of beneficiaries. Within vulnerable groups, target especially PwD and meet their specific needs;
Constantly monitor chronic crises and/or conflicts to ensure preparedness for and rapid response to eventual emerging needs.

Directly linked to the Emergency Response Department of Handicap International France, the expatriate will be mandated for the following mission:


Somalia, the neighboring country of Kenya, has been designed the most failed state of the world in 2011 . Due to civil conflict and drought, United Nations decided in 1992 to start an operation in Mogadishu (“Restore Hope”). In the same time, several tens of thousands people fled Somalia to Kenya. As a result of these influxes, the creation of refugee camps in the North Eastern part of Kenya has been decided and especially in Dadaab. Most of these refugees are still in Dadaab today. Dadaab is located in the east of Kenya, at about 90km from the Somalia border. The camps complex is composed by three “historic” refugee camps: Dagahaley, Ifo and Hagadera, located in a circle of 17km around Dadaab.
Despite official closure of the Kenya / Somalia border by the Kenyan Government in January 2007, Dadaab refugee camps complex has received over 200,000 Somalia refugees over the past four years. Since October 2010 however, the numbers of refugees increased to over 10,000 a month, mainly because of the conflict in Somalia and since May 2011 because of the long and severe drought in the horn of Africa. The United Nations have declared on 20th of July a situation of famine in 2 regions of Somalia and on 3rd of August 2011 it was extended to 5 regions of Somalia.
The number of refugees received between January and mid July 2011 is more than 60,000. The current population in the camps is around 400,000 refugees, while the three camps (Dagahaley, Hagadera and Ifo) have a total holding capacity of 90,000 persons (30,000 each). There are about thousands of new refugees who have no where to settle and are spontaneously settling on the outskirts of the camps.
The rate of registered refugees arriving in the camps should continue rising. As of the end of July 2011, an average of 1,330 persons was arriving daily in Dadaab . It is anticipated that an estimated additional 80,000 new refugees will arrive in the next months, should the rains continue to fail and aid delivery in Somalia remains restricted.
The sharp increase in arrivals combined with the prevailing drought situation in the Horn of Africa is impacting more on the newly settled refugees. Indeed, during the previous months, newly arrived refugees were not taken in charge immediately at their arrival in the different camps in Dadaab, because the Kenyan Government and UNHCR did not have the capacity to register this large number of refugees daily. Therefore, refugees could not receive any basic services as food and water at their arrival in Dadaab camps, creating situations of extreme vulnerability and sometimes to deaths. Despite the presence of humanitarian stakeholders in Dadaab, the huge influx of new refugees has made it extremely difficult to deliver sufficient and efficient humanitarian assistance, especially in the spontaneous settlements (vast areas around the different camps with no existing services at all).
However, in response to the critical needs of newly settled refugees, the Kenyan Prime Minister made a public statement requesting UNHCR to open the new sites in the area and provide assistance in terms of health care, shelter, education and food. As a result UNHCR and implementing partners (IPs) decided to open two new camps (Ifo Extension and Kambioos) with an additional capacity of 180,000 refugees. The resettlement in these new camps has started on July 25 and is still under process.
Regarding these facts, Handicap International has identified critical needs for the most vulnerable (especially for persons with disabilities, older and persons with serious medical conditions), such as:
- access to food and safe water,
- access to sanitation facilities,
- access to health services,
- access to adapted shelters,
- access to a secure environment and protection,
- access to other specific services according to their needs.

Handicap International, in the frame of its holistic approach to the most vulnerable called Disability and Vulnerability Focal Point (DVFP), proposes an immediate humanitarian response in order to cover the needs of the Dadaab camps vulnerable population. The strategy of these DVFPs is to identify most vulnerable persons (and particularly PWDs) in their community and enhance their access to basic and specific services. Because of the increased vulnerability of the new arrived refugees, Handicap International will focus its activities in the two new camps (Ifo extension and Kambioos) and in the outskirts of the three existing camps.
This project, like all projects currently being implemented by the ERD, will focus particularly on extremely vulnerable individuals and their households, as these individuals often risk being excluded from assistance efforts, and given their original vulnerabilities, face additional barriers and challenges to cope and survive. The criteria of vulnerability could be enlarged according to the lack of coverage by the other actors and our financial and operational capacities.
Also, HI aims to provide mainstreaming support to IPs at all levels in the emergency response. This mechanism for mainstreaming has been used successfully by HI in others emergency interventions (Haiti, Pakistan, etc).


Under the direct responsibility and support of the Administrative Coordinator, you will be responsible for:

- Training of an HR officer on the procedures, the HR monitoring tools and the payment software
- Set-up of the internal procedures and internal rules, in coordination with the DAD (HI development department):
• Salary scale
• Definition of allowances and all other benefits in accordance to the law
• Creation of the internal regulations, based on the DAD rules and on the national regulations
• Put in place HR forms and processes (ie: attendance sheet, contract, HR request…)
- Supervision of the recruitment of the ERD team with the support of two national specialists
- Clarification of the DAD insurance contracts (health, civil responsibility, etc) and of the possibility to set it up with ERD
- Clarification of the taxes to be paid, set up of the ERD / DAD combined system of payment
- Clarification of the types of contracts for national staff
- Creation of a HR database linked with the contracts and eventually with the salary software
- Creation of a monitoring tool to monitor holidays, R&R of the national team
- Spreading HR processes through the HI staff, and ensuring they are well understood and applied

1) For all the HR aspects, set up the ERD specificities while keeping homogeneity with the DAD existing HR system, and especially for:
a. HR processes (format, rules applied, …)
b. Taxes procedures and regulations
c. Allowances
d. Insurances and medical covers for national staff

2) Have a HR officer for the ERD, skilled, trained and operational.
3) Have a Specific Internal Rules and Regulation for Emergency Program validated by DAU HQ and DAD.


- Being the direct interlocutor of HI DAU towards HI DAD for issue related to HR;
- Participate actively to Human Resources coordination and information meetings (NGO coordination, etc.).


National staff under direct supervision:
2 Recruitment specialist
1 HR Officer
- You ensure strict application and respect of the Internal Regulation by your related staff. You can suggest to the administrator precision/adaptation of certain rules taking into account the specific context of the mission (security, social life, leaves, etc.);
- You define, with each member of your staff, his action plan and delay for reaching defined goals (IAP);
- You support and advise your team in the implementation of their IAP;
- You ensure feed back towards your team about issues potentially raised by them;
- You ensure a good communication – coordination – information level of each member of your team through regular coordination meetings (or other if needed);
- You are concerned and aware on the personal and professional evolution of each member of your staff, and its development within the mission: individual interviews, oral and written evaluations;
- You ensure conflict resolution (personal and professional) within your team and inform the head of mission and the administrator;
- You propose relevant needed adaptation to the organisational chart of the mission and contribute to its implementation (job descriptions, etc.), in collaboration with the head of mission and the administrator;
- You support your staff in their management duty: coordination meetings, individual interviews, etc.

- Centralize all HR information available and consolidate a monthly report (into the proper reporting form) to be delivered to the Administrative Coordinator.
- Participate to the monthly situation report (SITREP) by providing relevant data related to your position;
- You provide the desk officer with a mission report and/or handover document at the end of your contract;
- Debriefing at HQ at the end of your mission (and during Home-Break).

- Ensure the respect of the security guideline adopted for the capital, the good functioning of the relative tools and process and the correct use and acknowledge from all the members of the mission (national & international staff);
- Ensure that every single incident is reported as fast as possible to the Head of Mission.


• Degree in HR or administration.
• Minimum 6 months of professional experience on HR for an international organization, on the field or at HQ level.
• Experience in NGO necessary, preferably in emergency context.
• Windows skills
• Strong interpersonal and intercultural skills, diplomacy,
• Ability to work under high pressure with a great level of personal organisation and huge workload


• English mandatory (oral and written), French as add-value.


Based in Nairobi with frequent travel throughout the country (Garissa, Dadaab)

• Based in Nairobi (criminality concerns, security rules regarding movements).
• Common guest-house (apartment shared with admin HR).
• Frequent movements in the country and notably in Daddab where the activities are located.

Volunteer: 750 or 850 Euros monthly indemnity + living allowance paid on the field + accommodation + 100% of the medical cover taken in charge by HI + repatriation insurance + indemnity for partner and children
Salary: “salary bracket” gross salary/month + 457 Euros net expatriation allowance + 50% of the medical cover taken in charge by HI + repatriation insurance + indemnity for partner and children

Social cover, repatriation insurance, housing, transport, R&R

To apply, please send your CV and a cover letter to:
Jeanne Vogt
Direction de l’Action d’Urgence
Réf : SURMANE/Firstname/HRSupport/KENYA.
E-mail :

TO APPLY, click on this link


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