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Evaluation Consultant

ACT Secretariat
Location: Geneva, Swirzerland
Last Date: September 4, 2011
Email: (Reference:

(2nd Draft with Haiti Forum’s comments incorporated)

Final Evaluation

ACT Haiti Appeal HTI-101
(Jan 2010 – Dec 2011)


The strongest earthquake in Haiti in more than 200 years, of magnitude 7.0 struck Haiti on January 12 at 16h53, with the epicenter located 15 km south-west of the capital Port-au-Prince. The nearby cities of Carrefour and Jacmel, as well as other areas to the west and south of Port-au-Prince, were also affected. It left 222,570 people killed and the number of injured estimated at 200,000 people. More than 1.2 million people sought refuge in temporary settlements and 467,701 people have left Port-au-Prince for other departments. More than a million people were left without appropriate shelter and remain in camps 8 months later.

Since the earthquake hit parts of Haiti on January 12, the ACT Alliance has assisted more than 400,000 people. People have been provided with water, sanitation, shelter, regular food supplies/meals, relief items such as cash, family kits or hygiene sets. Medical assistance and supplies to health clinics have also been part of the intervention.

Location for the ACT members’ response include the wider Port au Prince area, Leogane, Gressier, Carrefour, Petit and Grand Goave, Lascahobas and the border area, Jacmel and Bainet, Petit and Grand Goave and Les Cayes.

With almost one third of the Haitian population directly or indirectly affected, the Haiti earthquake represented a significant disaster that required a large-scale multi-sectoral international response. As such, it was a test-case for a large scale humanitarian response from ACT members.


2.1 Implementing ACT Members

A preliminary appeal was issued on 23 January 2010 and the full appeal was issued on 19 February 2010 with projects from Christian Aid (CA), Christian Reformed World Relief Committee (CRWRC), Church World Service (CWS), Diakonie Katastrophenhilfe (DKH), the Lutheran World Federation (LWF) and Norwegian Church Aid (NCA).. FinnChurchAid was included in the revised appeal issued on 30 September 2010. Journalists, communicators and photographers were also part of the RST (Rapid Response Team) and did an excellent work in giving visibility to the ACT Response. Following the departure of the RST end February 2010, a Coordinator (from 23 March 2010), Communicator/Advocacy Advisor (from 1st April), and Security Advisor (From 1st February 2010) were seconded to the Forum to support joint efforts of ACT members (while the Communicator/Advocacy Advisor position terminated on 31 December 2010, the positions of Coordinator or Security Advisor have been extended toward the end of 2011.

The members work through national partners such as Service Chrétien d’Haiti, KORAL, GRAMIR, VETERIMED, Réseau National de Défense des Droits Humains (RNDDH), KROS, Viva Rio, MISSEH and MOFECS. In total, about 40 local organisations are involved with the work of ACT Alliance. Size and capacity range from nationally reknown organisations to local cooperatives and community based organisations.

Other key ACT members such as Church of Sweden (CoS), Lutheran World Relief (LWR) Interchurch Organization for Development Cooperation (ICCO) & Kerk in Actie and International Orthodox Church Charities (IOCC), DanChurchAid are contributing with staff and resources to support the work of ACT members in Haiti for this emergency. The Dominican Churches’ Social Services (SSID supports the response with logistics in Dominican Republic (DR) and Haiti.

The Haiti appeal was revised and issued on 30 September 2010 as further assessments had been done resulting in revised figures for the various activities and some slight changes in collaborative arrangements were made between some ACT members. With the current appeal ending in July 2011, an external evaluation is planned; however, the timing for this evaluation is subject to the consideration of the implementing agencies for a further extension of the appeal in the effort to address recovery conditions and resumption of normalcy in Haiti.

2.2 Objectives and summary of ACT emergency response

The ACT Haiti appeal aims to enhance the living conditions of the most vulnerable groups impacted by the earthquake (through access to basic necessities of life and fulfillment of basic rights in rural and urban areas).


The ACT response addresses both crises and post-crises conditions through the following objectives;

Crisis Phase
• Ensure access to shelter, food, water, and basic non-food-items needed for daily living, safety and security.
• Ensure access to basic shelter materials necessary for building transitional houses capable of withstanding the coming rainy season

Post Crisis Phase
• Ensure access to housing in which households have a core home which is built at or above SPHERE standards with a specific focus on resilience to natural disasters.
• Improve access to safe and reliable water and hygiene.
• Provide psychosocial support through staff care program & youth groups in the communities
• Increase resilience of communities to likely natural hazards
• Ensure access to education for children
• Create sustainable livelihood and income opportunities

Programme summary by implementing member

Christian Aid is working with local partner GARR in Port au Prince to provide families with cash/food for work and shelter, and in the border areas with, in addition to the previous, water and sanitation, livelihood and psychosocial support. With KORAL, CAID supports individuals with livelihood, including livestock, in the region of Les Cayes.

CRWRC is working in the region of Leogane / Petite Riviere to provide communities with Non-Food Items (NFIs), transitional shelter, trauma counseling, and WASH. Additionally, construction of semi-permanent core houses is planned for the most vulnerable families.

CWS with Service Chrétien d’Haiti supports people with disabilities affected by the earthquake in Port-au-Prince. In addition, together with its partner SSID, CWS provides logistical support to the appeal in Dominican Republic and in Port-au-Prince.

DKH has been treating injured people and working on prevention of diseases, distribution of shelter materials including tents and non-food items, public toilet blocks and public shower blocks and the rehabilitation of houses and schools in Jacmel and Bainet.

FCA is targeting the reconstruction of five schools, three in Leogane and two in Grand Goave, covering a total number of 6,000 children and 200 teachers. The earthquake and hurricane resistant planned buildings will also provide safe shelter for the surrounding communities. A water and sanitation component is included to provide children and teachers with safe drinking water, as well as a school kitchen functioning on biogas.

LWF Haiti is working in the urban Petion-ville area of Port-au-Prince and has provided short term relief supplies such as NFIs (jerry cans, plastic sheeting, hygiene kits, kitchen kits, blankets), food distribution, latrine and WASH facilities and water supplies. In the rural communes of Gressier, Leogane, Grand Goave and Petit Goave LWF is providing immediate and longer term recovery support as above, and in addition transitional shelter support and provided with FCA and Episcopal Church, emergency schools. It will further also provide more permanent core shelter. Psychosocial support and Agricultural Recovery activities are also in place. LWF has also provided host families in Thiotte and Macaya with immediate relief support including cash for work, seeds and tools.

NCA, together with its partners MOFECS, Viva Rio, MISSEH, Fondation Le Berger and GARR is assisting women, men and children in Port au Prince and the surrounding communes affected by the earthquake, ensuring that they have safe and equitable access to sustainable water and sanitation facilities. NCA is also delivering information on public health risks (Hygiene Promotion), and community based psychosocial support. NCA has been coordinating with Christian Aid to ensure that there is no duplication of assistance as GARR is also their partner.

A great number of members support the appeal either directly with funds and staff secondments and/or they assist the affected population through activities outside this appeal. Further information on these actions is displayed in the background chapter.


3.1 Objectives

a. Objective of the evaluation

The evaluation is intended to promote learning and establish our commitment to accountability.

The evaluation aims to assess the achievements, quality and overall impact of ACT humanitarian response to the Haiti emergency based on the following specific evaluation objectives:

i) Assess the achievement of results of the Haiti ACT appeal in contributing to improving the recovery of the most vulnerable groups impacted by the earthquake and cholera
ii) Establish the performance of the Haiti ACT appeal in the context of management, coordination, reporting, monitoring and evaluation, visibility, communication and dissemination of information and partnership with local actors.
iii) Determine if and how the ACT response supported the local structures (state, local NGOs, churches) to better prepared to respond to any disaster.

b. Objective of documenting lessons and good practice

To identify lessons learnt and best practices which may benefit communities in their recovery and sustaining the impact of ACT appeal as well as enabling ACT members to improve future emergency response strategies.

It is expected that documentation and sharing of lessons learnt will provide a chance for communities in Haiti to retain lessons on humanitarian good practices. This would further build local capacity and contribute to sustainability and supporting conditions for recovery. The lessons learnt will also inform improvement in humanitarian action within ACT Alliance.

3.2 Guiding questions for the evaluation and documentation of lessons learnt and good practices

a. The evaluation will be guided by a number of questions set below:

• To what degree were expected results achieved against set objectives and extent of quality?
• How did implementation strategies, process and results meet or fail to meet high/satisfactory quality standards?
• What promoted or undermined the achievement of results?
• What impact has the implementation of Haiti ACT Appeal created in the lives of affected population (both female and male) and local institutions?
• Were there any unintended benefits and/or harms resulting from the Haiti ACT response?

Program design
• Did the design and implementation of the programme target the people who were most in need of support? Were procedures used for needs identification and targeting appropriate and transparent?
• Were the interventions relevant to the local context? Were the intervention choices the most appropriate in meeting the desired results, given the context?

Implementation approaches
• Did the affected population (both female and male) have adequate space for informed and adequate participation during the design and implementation stages?
• How did the programme adapt to the changing humanitarian conditions from earthquake to cholera? Were the strategies employed to respond to each and cross-emergency scenarios appropriate?
• Was the response timely and employed the most efficient approach in achieving results?
• How effective and efficient was the role of RST in ensuring a well developed and quick response to Haiti emergency?
• Was there a planned, appropriate and timely transition from crises phase to post-crises phase? What mechanisms have been planned and incorporated in the implementation to ensure further linking of relief to rehabilitation and to development?

ACT policies, coordination and humanitarian principles
• How did ACT Haiti programme optimize the value of ACT Alliance’s joint appeal system to create greater impact? Were appropriate synergies, institutional platforms and existing national strategy appropriately used to leverage ACT response?
• Was coordination enhanced, supported and managed in a way that contributed to the effective and timely delivery of emergency support to affected population?
• Were the needs and priorities of the affected population (both female and male), ACT donors and the policy standards of ACT Alliance met?
• What measures did the ACT Forum or ACT organizations put in place to ensure the prevention of sexual exploitation and abuse?
• How effective was the ACT Secretariat and ACT Forum in facilitating and coordinating the response efforts?
• How cost-effective was the Haiti ACT humanitarian response? How have the funds been used in the most efficient way? Were the funds available sufficient for the response plan or was there any danger of overfunding, for example, the national partners?
• Did the programme comply with the principles of the Code of Conduct
for the International Red Cross and Red Crescent Movement and NGOs in Disaster Relief (e.g. in terms of impartiality, non-discrimination, independence, participation) and the Sphere minimum standards? Were accountability issues (including HAP standards) given due consideration?

Capacities for implementation
• Did implementing ACT members and partners have adequate technical expertise to match the complex humanitarian conditions of Haiti? How did capacity affect or influenced implementation and impact? Were the issues of staff capacities identified and addressed appropriately?
• Has the recruitment and staffing (e.g. deployment speed and staff turn-over/retention) constrained or enhanced the response efforts and affected impacted the overall programmes?
• What impact did the Haiti response have on local capacities – local NGOs, churches and the state?

b. The documentation of lessons and good practice shall be guided by the following aspects:

The evaluator will identify and document key lessons and good practices with elaborate and concise explanations in a separate document of “lessons and good practice” of the Haiti intervention. The identification of “lessons and good practice” shall explore on key learning points throughout project cycle management – from design to evaluation, in relation, but not limited to, the following key areas:

Wider humanitarian environment
• Unique implications of large-scale humanitarian disaster/response on ACT’s approach
• Strategies for linkages: crises to post-crises, recovery, rehabilitation and development
• Leveraging ACT response within the unique political and the wider humanitarian space in Haiti
• Complex emergency condition from earthquake to cholera: strategic review, ACT response flexibility and implications for capacity and resources

ACT policies and humanitarian practices
• Opportunities and challenges for strengthening commitment and compliance to key humanitarian principles and code of conduct
• ACT visibility in a multi-actor ACT response: strengths, weaknesses and opportunities

Replication and adaptation
• Ability to learn and replicatee past lessons in emergency response
• Significance of adaptation to changing humanitarian conditions
• Funding flow in relation to escalating humanitarian situations
• Project design and planning, monitoring, reporting and evaluation and implications for results
• Inter-sectoral linkages and synergies
• Managing partnership in challenging context of low capacities of local partners and competing humanitarian needs of international agencies
• Impact of ecumenical approach in a large-scale multi-actor emergency response

Documenting good practice and lessons will be simultaneously managed along with the evaluation process

3.3 Methodology

a. Evaluation:

The evaluation will use the following OECD/DAC evaluation criteria to establish the overall performance and results of ACT response to Haiti humanitarian emergency:
- Relevance, Appropriateness, Efficiency, Effectiveness, Impact, Sustainability bold

The evaluation will assess the individual implementation of ACT members and their partners as well as their collective results of Haiti ACT appeal. The evaluation will be conducted in a participatory manner through a combination of methods including a review of key project documentation and relevant Haiti Country Strategy guidelines, interviews with different stakeholders/counterparts, beneficiary consultation and site visits to ACT members’ projects sites as sampled by both the evaluator and the implementing members. Sampling of locations and interviewees shall be based on a clear listing of the various categories, scales and characteristics identified jointly by the consultant and implementing agencies.

Based on the understanding of this ToR, the evaluation team shall propose in the inception report the approach, design, methods and data collection strategies that best suit the program and local conditions.

The team shall triangulate and validate information, assess and describe data quality in a transparent manner. Data gaps and shortfall in evaluation design shall also be highlighted in the evaluation report. ACT guidelines for evaluation report shall be used for reporting.

In order to benefit from the many lessons learned and positive experiences of the ACT Haiti earthquake emergency response, the evaluator will have the task to specifically identify lessons and good practice for documentation and facilitate a lessons learnt workshop.

Overall, the evaluation will employ the UNOCHA cluster-based objectives in the assessment of results and ALNAP Quality Proforma to ensure coherence with assessment and reporting of humanitarian practice (copies are available at ACT Secretariat).

b. Lessons and good practice

The process for documenting and sharing lessons and good practice will involved both the evaluator and the staff, with the later playing a crucial role in fleshing out and illuminating key learning points together with the community. This shall be guided by a process plan and simple tools for capturing lessons.

Lessons and good practice information shall be presented in the most appropriate manner aimed at utilization. Particularly, excerpts, pictures and verbatim shall be used to reflect lessons more clearly. The consultant shall package this information to allow for both analytical discussion in the wider stakeholders’ learning workshop and practical/operational discussion in the follow-on learning workshop for partners and communities.

Two workshops will be held with different audiences and focus. The first workshop will focus its learning on strategic humanitarian issues, funding as well as broader quality and accountability issues and attended mainly by funding and implementing agencies, ACT Secretariat, UN agencies and other organizations both in and outside Haiti. The second meeting, on the other hand, will be attended by partners, communities and implementing members and the learning will be focused on more practical and operational issues. The consultant will combine the feedback from the two wokshops into a lessons and good practice document as well as for finalizing evaluation report.

Stakeholders for evaluation debriefing and learning workshop

Main workshop ( 2 days) Follow-on workshop (1 day)

- ACT implementing members
- Few implementing partners
- ACT funding members for Haiti appeal
- Government representatives
- UN and INGO representatives - ACT implementing members
- Implementing partners
- Community leaders
- Beneficiary representatives

3.4 Main steps for the assignment

o Briefing with evaluation team both at ACT Secretariat and in Haiti
o Literature review: Given the floods of evaluations and related studies conducted by various agencies in Haiti, the consultant and the Forum shall ensure only a few pertinent selection of existing reports for literature review
o Development and pre-testing of evaluation and documentation tools
o Field work
o Analysis
o Drafting evaluation report and “lessons and good practice” document
o Facilitating the main evaluation debriefing (1st day) and learning workshop (2nd day) - total 3 days
o Facilitating a follow-on evaluation debriefing and learning workshop (1 day) with partners and communities
o Incorporating comments on draft report and draft document on “lessons and good practice”
o Finalizing evaluation report and document on “lessons and good practice”

3.5 Evaluation and learning exercise outputs

Both the evaluation report and “lessons and good practice” document shall be simultaneous outcomes of this assignment. The consultant will present/facilitate the discussion of these 2 main documents in a debriefing meeting and learning workshop respectively. Specifically, the evaluation and learning process shall deliver the following results:
i) Inception report
ii) Evaluation report
iii) Lessons and Good practice document
iv) Learning Workshop – with external stakeholders (facilitating)
v) Learning workshop – with implementers and communities (facilitating)

4. TIMEFRAME AND KEY DATES (subject to revision)

11 Jul – 5 Sep 2011 Selection of consultants

23 Sep – 15 Oct 2011 Evaluation field work and lessons/good practice documentation

17 Oct – 7 Nov 2011

Draft Evaluation Report
Draft “lessons and good practice” document
9 - 10 Nov 2011

11 Nov 2011 Main evaluation debriefing and learning workshop

Follow-on evaluation debriefing and learning workshops with partners and communities
14-28 Nov 2011 Final evaluation report (with updated implementation figures)
Final “lessons and good practice” document


a. Skills and experience

The evaluation of this multi-sector and multi-actor ACT response to Haiti emergency will require evaluation team of 3 consultants with good balance of sector and local experience and the team being led by a highly experienced evaluation team leader. The evaluators must, collectively, have:
• Extensive experience in monitoring and evaluation of emergency projects, especially in earthquake and post-conflict settings.
• Possess relevant sector skills/ experiences
• Must have strong facilitation and diplomatic skills
• The team leader should have at least 15 years of relevant experience, with a minimum of a Master degree
• Broad understanding of the issues concerning the humanitarian response with a sound knowledge of Humanitarian Principles, Red Cross Code of Conduct and Sphere standards and humanitarian accountability mechanisms.
• Strong ability to stimulate and guide participatory processes
• Excellent report writing skills
• Capable of representing what ACT stands for: an international church-based humanitarian joint action
• Be political, religious and cultural sensitive
• Proficiency in English and good level of French – both written and spoken for International consultants; Good level of English both written and spoken for local consultants in addition to French and Creole
• Familiarity with Haiti local condition is considered an important asset
• Have proven knowledge of gender issues in emergencies
• Female candidates are particularly encouraged to apply

b. Application

Expression of interests should be emailed to the address below by 4 September 2011:

Wilfred Kibwota
PM&E and Learning Officer
ACT Secretariat, Geneva, Swirzerland


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